Returns & Exchanges

At OTTE Gear, we stand behind the quality of our tactical and outdoor apparel, offering a 30-day window for returns and exchanges on all items in original condition. We ensure a streamlined process to get you back in the field with the right gear as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Pack your items securely in the original packaging, ensuring all tags are attached and the gear is in unworn, unwashed condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange within 5-7 business days.